Returns

Return policy

Returns will be accepted for store credit/exchange only within 14 days of order delivery date. The customer is responsible for ALL shipping costs. Items must be unworn, unwashed, no stains or smells, pet hair, etc. in order to be eligible for return/exchange. 

Any sale items (items that were part of any site-wide sale) are FINAL SALE.

Returns will only be accepted in NEW condition. All tags must be attached

You must email us at info@trulyrawco.com to start the return/exchange process. 

*Truly Raw Co is not responsible for lost or stolen packages once tracking information is provided and reports delivered to address given. Please contact your local USPS for help in recovering lost items that reported delivered via your tracking email/number*